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© 2019 by Virtual Assist USA

Privacy Policy + Terms/Conditions

Pittsburgh, PA USA

Virtual Assistant / Project Manager
United States  |  Remote/Virtual  |  Full Time Employee

Our award-winning company has earned us a reputation as one of the largest, most successful companies in the industry, consistently being one of the top VA companies in the country with the top ratings.  

 

Our company provides services for small start-ups through Fortune 500 corporations. We support our clients in all areas, including but not limited to, Administrative, Marketing, Web Design, Social Media, Strategy, and much more.

 

We are obsessed with perfection. People are our product and because of this, our hiring process is in-depth and lengthy. We only desire to have the best people on our team and we aren't afraid to spend the time to get there. Only apply for this position if you are confident you can contribute to the team and you are someone who is obsessed with details.

As our team is made up of employees and not freelancers, we are a tight-knit, collaborative team who connect with our co-workers on a daily basis.

 

We are looking for a Virtual Assistant / Project Manager. This position is remote and in an Employee role (not independent contractor, as you see is common in the industry). 

Responsibilities include but not limited to:

 

  • Handling administrative tasks for multiple clients in a deadline-driven, high-urgency and fast-paced environment

  • Making every client feel like the only client

  • Following defined standard operating procedures and protocols for time tracking, project recording and task reporting

  • Strong experience and skillset in one or more of the following: social media marketing, digital marketing, web design, graphic design, e-mail management, project management, research projects, business strategy

  • Create structures, workflows and processes to help our clients grow

  • Much more!

 

Ideal Candidate Characteristics:

 

  • You're what we call an "over-deliverer", but you don't burn yourself out

  • You already have experience in supporting and delighting customers and you thrive on it

  • You're obsessed with growth, efficiency, and productivity 

  • Understanding technology is second nature for you

  • You have well-developed interpersonal skills and have the ability to make clients feel happy, motivated and clear

  • Strong ability for solving problems and creating systems and processes

  • You're confident and well-mannered

  • When you don't know something, you are resourceful and find solutions

  • You're compelling, clear, have good grammar and pride yourself on your written communications

  • Detail oriented and you believe in doing what you say you will do when you say you will do it

 

Qualifications:

 

  • College education

  • Minimum 10 years of experience 

  • Excellent communication skills

  • In-home office setup including Mac or PC Computer, with high internet speed, video conference capabilities, and a designated professional space

  • Ability to pass a federal background check

  • US Citizen

 

Compensation and Perks:

  • Hourly rate commiserate with experience (highest in the VirtualAssistant industry)

  • Flex time with start and end times (some evening and weekends required)

  • Unlimited paid time off / vacation time after 6 months 

  • Paid holidays

  • Gym membership reimbursement and wellness program

  • 401(k)

  • Corporate perks discount program

 

 

The role of the Virtual Assistant is so important. Our Virtual Assistants have direct contact with our clients, and it can sometimes be a gentle hand-hold through the experience of working with us. Some of our clients have never worked with a Virtual Assistant or marketer or web designer before and they need a friend to make it feel less daunting. That’s this role!

Virtual Assist USA, LLC is fully committed to Equal Opportunity Employment, including the attraction, retention, development and promotion of the most qualified employees, without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other special class of persons as provided for in applicable law or regulation. We will make reasonable accommodations, as needed, for those with ADA-defined disabilities or as otherwise provided for in applicable law. We are dedicated to providing a workplace free from discrimination and harassment, where employees are treated with respect and dignity. The Company promotes and supports a drug-free workplace and performs pre-employment background screening. On behalf of our team, we thank you for your interest!