Virtual Assist USA
Who are we?
We provide services and solutions to small businesses, entrepreneurs and Fortune 500 corporations who do not have space/equipment/funds/desire/need to hire an employee full-time, in house.
We launched in 2008, the concept of using Virtual Assistants was new, unproven and it raised more questions than it answered. That era of uncertainty passed some time ago. These days, we hear more about the risk of not using a Virtual Assistant. Businesses of all shapes and sizes, from 1-person shows to corporations want to be nimble, flexible and use the most relevant technology to be productive.
Meet and learn about a few of our team members!
Our Operations Manager
Cassandra is a person who influences, whose opinion is highly sought after and whose judgment is respected and trusted.
If you are looking for an organized Virtual Assistant who loves the little details, look no further than Cassandra.
Cassandra is skilled at all aspects of Executive Assistance, including special expertise in customer service, research, reporting, travel coordination, and operations management. Additionally, Cassandra is skilled in social media, audience development, and tech support.
Kyle is a WordPress and Website Specialist, working on troubleshooting and hacked site cleanups, maintenance, building, design, and much more! Working a lot with domain DNS settings, Google Workspace (G Suite), etc. For non-website related work, Kyle works with a number of software systems and automation. Helping people streamline and automate as much of their workflow as possible so there is less to remember, less to do manually, and less babysitting of team members. A few softwares he specializes in: ClickUP, ActiveCampaign (partner), ConvertKit, Zapier/Integromat (and other similar automation platforms), ThriveCart, and Kajabi.
Rebekah is a Senior Executive Assistant as well as a Certified Paralegal with 15 years of experience supporting c-level executives and various practice groups and departments. Rebekah received her Bachelor's Degree from Temple University with a major in Psychology with a specialization in Cognitive Neuroscience. Her expertise is in providing support to numerous leaders such as C-level executives, department chairs, partners, owners and directors. She has experience helping clients in the preparation, filing and service of legal documents, establishing and maintaining record management systems, and preparing marketing materials for seminars, presentations and publications.
Cassie supports clients who are in need of high-level executive administrative and digital marketing support. Cassie brings over 10 years of experience to her clients and enjoys delivering quality support and anticipating administrative needs.
Cassie brings her creativity and passion to the table for her clients. She is highly tech-savvy passionate about helping entrepreneurs get noticed and enjoys solving problems and contributing innovative ideas. An excellent listener, Cassie knows the importance of implementing strategic plans and is detail-oriented while also managing big-picture visions.
Sharita is an extremely accomplished Virtual Assistant and Project Manager with 20 years of executive support experience. Sharita is someone who consistently ensures that clients' projects are done on time and within budget. She has produced positive, enduring results for high echelon clients from the solo-entrepreneur to the Fortune 500 company to the non-profit.
Far more than a Virtual Assistant or Project Manager, Sharita is a person who influences, whose opinion is highly sought after and whose judgment is respected and trusted.
Amanda epitomizes integrity, resourcefulness, hard work, and creative service in every detail of her client's tasks and projects. In addition to her administrative support for clients, Amanda also is the creator of three award-winning blogs that are known for their engaging and shrewd content. Amanda's sense of humor and personable style set her apart from others. Amanda knows how to write posts that are sure to entertain her audience and invoke a spirited discussion in the comments sections. Amanda is the recipient of the Sunshine Blogger Award, Versatile Blogger Award and Liebster Blogger Award.
Amanda earned her Bachelor's Degree in English Writing, Non-Fiction with minors in Literature and History from the University of Pittsburgh.
Dani has career experience in fast-paced, remote office settings. She's orderly, focused, and dedicated to producing innovative and dynamic results. She prides herself on enhancing the client experience as she assists clients with executive administration, business operations, research, and business development needs.
Dani's wide breadth of abilities includes all aspects of administrative and executive support and online business management, copywriting, branding, design, blogging, social media strategy and management, client relations, operations, and marketing.
Stacy has a decade of career experience at the C-Suite level helping executives with maximizing their time and minimizing the noise that comes with a high-intensity position as well as providing outstanding customer service. Stacy has also handled event planning for major cities of clients such as the City of Philadelphia and the District of Columbia. Stacy has expertise in several industries including Financial Advisors, Real Estate, Industrial Equipment, Behavioral Health, and Software.
Ivy-league educated, Stacy received her Bachelor's Degree in Political Science and International Relations from the University of Pennsylvania and her Master's Degree in Management, Finance, and Banking from Boston University.
Joe epitomizes integrity, energy, hard work, and creative service in every detail of his client's tasks and projects. Joe is highly skilled in Microsoft Office Suite, Gsuite, Quickbooks, Zoom, Slack, Canva, Evernote, Trello, Paylocity, HRIS Tracking Systems, Workday, Paylocity, Skype, Slack, Paycom, Wordpress, Audacity, Garageband, iMovie, Salesforce, MailChimp, RecTrac Recreation Software, Photoshop, TriCaster, Zoho, Dynamics365, Todolist, OpenAir, Dropbox, ActiveCampaign, ScheduleOnce, DiscoverORG, Sales Navigator, all social media platforms and Apple. iWork Suite.
Brooke is a highly focused, detail-oriented and organized professional. Her expertise lies in administrative assistance, project management, sales and marketing, scheduling, customer service and client relations.
Brooke is proficient in Microsoft Word, Excel, Canva, Google Suite, Zoom, QuickBooks, PayPal, Trello, Adobe, MailChimp as well as all social media platforms. Brooke brings organizational skills and passion for her work to every client. She is highly tech-savvy, passionate about helping clients get organized and enjoys solving problems by contributing to innovative ideas.
Holly supports clients who are in need of high-level executive administrative support as a Senior Executive Assistant and Client Care Specialist. With over 10 years of experience as an executive assistant, Holly is a highly focused, detail-oriented, and organized professional. She's provided direct support to CEOs, Department Chairs, Equity Partners, Directors, and Entrepreneurs. Holly is proficient in Microsoft Word, Excel, PowerPoint, Google Suite, Lightspeed VT, Adobe, Nuance, Salesforce, QuickBooks, Orion, LexisNexis, Westlaw, Express Scribe, Asana, Basecamp, Teamwork PM, Slack, Trello, Outlook as well as proficiency in all social media platforms.
Michele is a highly focused, detail-oriented, and organized professional. She has specific expertise in travel coordination, complex calendar management, email triage and management, research, and event planning. Clients appreciate her communication and time-management skills and value her resourcefulness and proactive approach.
Michele received her Bachelor's Degree from Montclair State University. She is also trained in EOS®, the Entrepreneurial Operating System®, a comprehensive business system, integrating a holistic business model with a complete set of simple business tools with a proven business process to align and synchronize all the pieces of your business to produce.
— What We Believe —
1) We believe that Client Service is not just a one-way interaction between a business owner and their Virtual Assistant. We believe it goes much deeper than that. The core of our Service Philosophy is helping people.
2) We don’t claim to be perfect. There have been times when we haven’t quite hit the bullseye, but we admit mistakes, take responsibility and immediately look for a way to correct and improve. This philosophy has contributed to our client retention and loyalty. We have an extensive portfolio of clients, but we strive to make you feel like the only one.
3) We believe in the blend of experience and education, meaning each team member is required to have advanced higher education and demonstrate their ability to achieve results for clients.
4) We believe that we’re really in the time business -- our focus is about helping clients tackle their to-do list all in pursuit of work that leaves our clients with more time to do what they love.
5) We believe in diversity, inclusion, transforming corporate social responsibility and giving back to the communities in which we work and serve. See our Diversity Statement here.
Since Day 1 - October 2nd, 2008 - our mission has been to make the luxury of an assistant available to every entrepreneur.
We specialize in being proactive with our clients. We have always known that this is our distinct, competitive advantage. We invite you to find out first hand about our other differences. Clients choose our Virtual Assistant team over other options because of our unique ability to do so.
Virtual Assist USA team members treat our clients to an extraordinary experience, where we take care of your business just as we would our own. Virtual Assist USA's team is made up of specialists who have worked on thousands of projects in over 50 industries. We believe equally in the power of education and experience, meaning that each of our team members has a college degree, relevant work experience & can achieve results for our clients. Our team members stick with us, too. This demonstrates team loyalty and their alignment with our company mission.
While our official address is in Pittsburgh, PA, we have Virtual Assistants spread across the United States in each & every single time zone to accommodate all of our client's projects.
When you hire Virtual Assist USA, you have an experienced team at your fingertips, ready to collaborate on your project, anytime, anywhere.