Who are we?
VIRTUAL ASSIST USA
We have the know-how you need.
We provide services and solutions to small businesses, entrepreneurs and even Fortune 500 corporations who do not have space/equipment/funds/desire/need to hire an employee full-time, in-house.
When we launched in 2008, the concept of using Virtual Assistants was new, unproven and it raised more questions than it answered. That era of uncertainty passed some time ago. These days, we hear more about the risk of not using a Virtual Assistant. Businesses of all shapes and sizes, from 1-person shows to corporations want to be nimble, flexible and use the most relevant technology to be productive.
Since Day 1 - October 2nd, 2008 - our mission has been to make the luxury of an assistant available to every entrepreneur.
Our services are specially engineered to be one-stop shopping and include Administrative, Transcription, Marketing, Website Edits and Development, Graphic Design, Social Media Marketing, Search Engine Optimization, Copywriting, Human Resources Support, Bookkeeping, Content Development, Video Editing, WordPress/Web Design and much more. For a complete list of the broad ways we can serve your business, please visit our Virtual Assistant services page.
We specialize in being proactive with our clients. We have always known that this is our distinct, competitive advantage. We invite you to find out first hand about our other differences. Clients choose our Virtual Assistant team over other options because of our unique ability to do so.
Virtual Assist USA team members treat our clients to an extraordinary experience, where we take care of your business just as we would our own. Virtual Assist USA's team is made up of specialists who have worked on thousands of projects in over 50 industries. We believe equally in the power of education and experience, meaning that each of our team members has a college degree, relevant work experience & can achieve results for our clients. Our team members stick with us, too. This demonstrates team loyalty and their alignment with our company mission.
While our official address is in Pittsburgh, PA, we have Virtual Assistants spread across the United States in each & every single time zone to accommodate all of our client's projects.
When you hire Virtual Assist USA, you have an experienced team at your fingertips, ready to collaborate on your project, anytime, anywhere.
— What We Believe —
1) We believe that Client Service is not just a one-way interaction between a business owner and their Virtual Assistant. We believe it goes much deeper than that. The core of our Service Philosophy is helping people.
2) We don’t claim to be perfect. There have been times when we haven’t quite hit the bullseye, but we admit mistakes, take responsibility and immediately look for a way to correct and improve. This philosophy has contributed to our client retention and loyalty. We have an extensive portfolio of clients, but we strive to make you feel like the only one.
3) We believe in the blend of experience and education, meaning each team member is required to have advanced higher education and demonstrate their ability to achieve results for clients.
4) We believe that we’re really in the time business -- our focus is about helping clients tackle their to-do list all in pursuit of work that leaves our clients with more time to do what they love.
5) We believe in diversity, inclusion, transforming corporate social responsibility and giving back to the communities in which we work and serve. See our Diversity Statement here.