Businesses are increasingly turning to external administrative support to enhance productivity and streamline operations. One key differentiator in the competitors is that Virtual Assist USA's team is made up of employees, setting it apart from the other VA companies.
The Crucial Distinction: Employees vs. Contractors
Other VA companies rely on an Independent Contractor/Freelance model for their VAs. While this approach has its merits because of the low barrier to entry, the employment model at Virtual Assist USA takes the commitment to excellence to the next level. By hiring VAs as employees, Virtual Assist USA ensures a higher level of dedication, accountability, and continuity in service.
Dedication to Quality
When VAs are hired as employees, they become integral members of the organization. This fosters a sense of belonging and commitment that transcends the traditional client-contractor relationship. Virtual Assist USA's team of professionals is driven by a shared commitment to excellence, ensuring that clients receive top-notch support consistently.
Accountability and Reliability
Employees are bound by the policies, standards, and expectations set by their employer. This translates to a higher level of accountability and reliability compared to independent contractors. Virtual Assist USA's rigorous recruiting and onboarding is critical here.
Paid Time Off and Benefits
At Virtual Assist USA, our commitment to employee status extends beyond the work itself. Unlike the companies that engage freelancers, our Virtual Assistants enjoy paid time off, paid holidays, retirement plans and other perks. This not only promotes their well-being but also contributes to their overall job satisfaction.
Knowing they are entitled to these benefits contributes to the overall job satisfaction of our VAs. Offering benefits fosters a sense of stability and encourages long-term commitment from our VAs. This, in turn, translates to a more reliable and dedicated support system for our clients.
Control Over Team
Virtual Assist USA places a premium on client satisfaction and believes that control over the team is essential for delivering. Our clients have the flexibility to choose and communicate directly with their dedicated VAs, whether that's via phone/text/email/Zoom. Clients communicate with their VAs and not an intermediary account manager. This direct line of communication enhances efficiency, minimizes misunderstandings, and allows for real-time adjustments as needed.
Professional Development Opportunities
Virtual Assist USA invests in the continuous professional development of its team. Regular training programs and skill enhancement opportunities ensure that our team remains at the forefront of industry trends and can provide top-tier service to our clients.
In conclusion, the employment model adopted by Virtual Assist USA not only ensures the happiness and well-being of Virtual Assistants but also provides clients with increased control and a team that is dedicated, skilled, and adaptable. This combination of employee benefits and client-focused flexibility creates a win-win scenario that sets Virtual Assist USA apart in the competitive landscape of VA services.