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Giving Back Time: How Virtual Assistants Support Healthcare Providers



Virtual Assistants for Healthcare Providers

How much time do most individuals spend at work each week? While there's a societal expectation of a traditional Monday-to-Friday, 40-hour work week for full-time professionals, this norm doesn't always apply to certain fields, such as medicine. In reality, physicians and health care providers often find themselves working longer hours than the standard.


According to a 2023 Medscape Physician Compensation report, the average doctor clocks in more than 50 hours per week. A significant portion of specialists, including general surgeons, urologists, cardiologists, and nephrologists, reported working even longer hours, with three-quarters exceeding the 50-hour mark. Additionally, an AMA Insurance study revealed that a quarter of all physicians put in over 60 hours weekly.


What are the repercussions of such demanding schedules? These studies indicate a concerning trend of rising physician burnout, stress, and depression. Physicians have come to realize that their most precious resource is undoubtedly their time. When work encroaches on their weekly schedules, they have less time to nurture personal happiness, whether it's spending time with family and friends, enjoying leisurely activities like walking the dogs or traveling, or pursuing personal interests.


In their quest to find effective time management strategies and maintain a healthy work-life balance, the savviest health care providers look to the proven systems utilized by entrepreneurs. What they discovered as a secret ingredient to reclaiming time and enhancing life satisfaction was quite simple: a virtual assistant (VA). Embracing outsourced assistance for health care providers can feel challenging at first, maybe it raises questions about how to delegate or concerns about HIPAA (hint: hire a Virtual Assistant who is trained in HIPAA compliance!).


However, they soon realize that hiring a VA is one of the best decisions they could make for their practice. Read on to see how Virtual Assistants are helping doctors and other healthcare providers.


It's a significant decision, but one that can profoundly impact their time management and overall well-being.


In addition to lightening their workload and providing administrative support, a HIPAA-compliant VA can perform various tasks specific to healthcare practices. Tasks can include:


  • scheduling patient appointments and ensure patients' messages are securely and accurately relayed to staff

  • booking and rebooking appointments

  • managing travel arrangements for industry conferences and events

  • keep your EHR system organized and updated

  • bookkeeping

  • social media marketing support

  • coordinate client care and communicate with other doctors, nurses and other healthcare professionals on behalf of your patients (tasks like ordering lab tests and making sure medications are refilled on time)

  • handling insurance claims

  • gathering patient feedback and conducting surveys to improve the patient experience

  • maintain proper inventory level of medical supplies and equipment by ordering and maintain stock

  • track maintenance and repair schedules

  • supporting other administrative and operational needs of the practice


A skilled Virtual Assistant can streamline operations and ensure compliance with regulatory requirements. By entrusting these essential responsibilities to a qualified VA, healthcare professionals can focus on delivering quality patient care and achieving better work-life balance.

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