Having recently promoted our project manager, Jolyn, to Client Experience Manager, it's clear that client care is #1 on our Core Value list. Having a team member dedicated to the experience is a good indication and representation of how our relationships with our Virtual Assistant clients work. In the 5 years we've been in business, many of our clients have come to us via a referral. (It's not bragging - it's just truth in advertising.) We treat every single client as if they're our only client. Venture forth and discover some of the small (but impactful) ways we make our clients feel special - and feel free to swipe some of our ideas.