Administrative & Legal Expert
Outgoing, organized and queen of GSD (getting stuff done!)
Southern New Hampshire University, Bachelor's Degree with Highest Honors in Business Administration/International
Advanced Social Media Training and Certification
Melissa, is an extremely accomplished tech-savvy Virtual Assistant and Project Manager. She is a career Executive Assistant and believes that this role has been and will always be an important part of the success of anyone in leadership as it adds value to the organization. Her goal is to eliminate most of the immediate distractions that pull you away from more strategic work around income-producing activities for your organization. Her love for organization, processes, and support has allowed her to be effective as an Executive Assistant and transfer easily in her Virtual Assistant duties.
She has produced positive, enduring results for high-echelon clients. Melissa's excellent customer service is her best contribution in her opinion, offering high-level support throughout all the stages of the working relationship.
Additionally, Melissa is skilled in social media, audience development, Bookkeeping, Client Care and Customer Service, Corporate and Personal Assistance, Correspondence, Complex Calendar Management, Create & Manage Affiliate Programs, CRM Management, Data Entry, Excel, Editing, E-mail Inbox Management and Organization and Cleanup, E-mail Triage, Executive Assistance, Google Suite / Apps for Business, HIPAA compliant assistance, Market Research, PowerPoint, Press Releases, Proofreading + Editing, Slack, Slide Share, Slide Show Development, Scheduling, Team Support, Teleseminar and Webinar Management Transcription, Travel Arrangements (Domestic + International), Writing, Word, Zoom and much more!
Before joining Virtual Assist USA, Melissa worked as a legal executive assistant where she researched laws, regulations and case las, provided comprehensive legal support and documents, managed calendars, summarized depositions, edited/proofed documents, handled mass mailings, and all communication and bookkeeping.
Melissa's business values include:
Love for Learning
Melissa is eager to help her clients implement the organization, systems, and processes to feel comfortable delegating.
Melissa is proficient in such platforms as Google Suite/Apps, Microsoft 365, Adobe, Canva, Sharepoint, Facebook, Instagram, IWork, Slack, Teams and more. She specializes in supporting entrepreneurs and high-level executives in their day-to-day operations while assisting them in strategic planning and forward-thinking ideologies.
Melissa is also Certified by Speakerflow University, where has had studied the SpeakerFLow Roadmap, Zoho One Directory, Managing Apps, Essential CRM Habits, GMail/Outlook Plugins, Calendar Integrations, the Focus Five, Analytics, Creating and Using Mail Merge Templates, eSpeakers and SpeakerFlow Integration, Lists v Segments v Topics, Sign Up FOrms v ZOho Forms and Pagesense, Workflow Automations, Hashtag Groups, Canva Integrations, Curating Content from Websites and RSS Feeds, Consolidated DM Inboxes, CRM Mail Merges, CRM Sync v Complex Automations, Group v Resource Buildings, Sales IQ, Flow-Building Essentials and more.
You can find her on her family's boat with her husband and kids if she's not working.