Natalie supports clients who are in need of high-level executive administrative & marketing/branding support. If you are looking for an organized, dependable Virtual Assistant who loves the little details, look no further than Natalie. Natalie has 10 years of experience and works with her clients to manage their day-to-day loads and give them back their time.
Natalie is bilingual and fully fluent in Spanish. She specializes in social media management, content creation, and executive support such as scheduling meetings, e-mail marketing, travel arrangements and customer service/client relations.
Natalie is skilled at large-scale e-mail management, front-facing customer service, complex calendaring and scheduling, international/domestic travel arrangements, research projects, preparing correspondence, CRM management, call center, social media content creation, proofreading and editing, marketing materials, database updates, and presentation design. She has worn many hats (often all at the same time) in her various roles.
Natalie is particularly skilled in planning budgeting and forecasting, social media management, KPI reporting, and account management. Prior to joining Virtual Assist USA, she was the Marketing Director & Office Manager for a high-end medical spa. There, she achieved a 500% increase in sales via her marketing efforts (email, SMS, social).
Some of her duties for clients include optimizing social media platforms and websites to create marketing campaigns and B2B community outreach events; monitoring and controlling all company's expenses/budgets; maintaining brand innovation and organic brand voice; troubleshooting technical issues; providing solutions to customer questions; strategic goal planning; analyzing KPIs; implementing operational strategies to drive traffic/sales/brand awareness; tracking quarter-end sales reports.
Natalie's all-in attitude makes working with her refreshing. Software programs that Natalie excels in include: HubSpot, Microsoft Suite, Google Suite, Aesthetics Pro, Vagaro, Amazon FBA, affiliate program management, Facebook Ads, Zoom, Slack and more. Clients describe her as organized, motivated and flexible.
Natalie attended college for Business Management & Administration, and went on to receive her Health & Life Insurance license & Google Digital Marketing Certification.
When she's not working, you can find her hiking or volunteer with animal rescue organizations. Fun fact about Natalie: She'd love to visit Alaska some day!
DiSC Assessment Results:
Each of our team members completes a DiSC personality traits assessment, as part of our matching process. By thoughtfully taking this assessment, we are able to have better insights into their gifts and talents, which provides a stronger success rate at matching.
Based on the assessment, Natalie enjoys analyzing and solving problems. Natalie has a commitment to excellence. Some words from Natalie's assessment that describe her are: