Executive Virtual Assistant
About Michelle H.
Michelle is an extremely accomplished & experienced tech-savvy Virtual Assistant and Project Manager, with 13 years of experience working as an executive assistant and customer experience supervisor. She has produced positive, enduring results for high-echelon clients. Far more than a Virtual Assistant, Michelle is a person who is detail-oriented, driven, and direct, whose opinion is highly sought after, and whose strategies are respected and trusted.
Michelle thoroughly enjoys helping her clients get to the next level. She considers it to be the greatest compliment when a client can focus on their most high-value needs while trusting that their administrative needs are being handled with the utmost integrity and professionalism. She enjoys all manner of technical, administrative, and creative tasks, especially as they relate to business development and growth.
Michelle loves to get to know her clients' businesses on a deeper level, find out their "big why" and apply that to their work together. Her clients describe her as detail-oriented, friendly and driven. Clients also appreciate her positive, energetic personality and her communication style. She has high professional standards, and this ensures that she consistently delivers the best outcome for her clients, who describe her as flexible, proactive, and diligent. In her work, she finds that clear and effective communication is key. She is an active listener, ask clarifying questions, and communicate promptly and professionally to ensure she understands client needs and expectations.
Michelle received her Bachelor's Degree in Communication from Northeastern Illinois University in Chicago. She also has her Lean Six Sigma (Yellow Belt). The IASSC Certified Lean Six Sigma Yellow Belt™ (ICYB™) is a professional who is well versed in the foundational elements of the Lean Six Sigma Methodology, who leads improvement projects. A Lean Six Sigma Yellow Belt possesses a thorough understanding of the elementary aspects of the Lean Six Sigma Method including competence in the subject matters contained within the phases of Define, Measure, and Control (DMC) as defined by the IASSC Lean Six Sigma Yellow Belt Body of Knowledge™. A Lean Six Sigma Yellow Belt understands how to implement, perform, interpret and apply Lean Six Sigma in a skilled, supportive context.
When she's not working, Michelle enjoys watching sports and reading.
If you are looking for an organized Virtual Assistant who loves the little details and is extremely tech-savvy, look no further than Michelle.
She is skilled at all aspects of Executive Assistance, including but not limited to client care, email inbox management, travel arrangements, calendar management, blog post management, editing content, and automation set up. She's also skilled in market research, social media and business development.
Michelle is proficient in many softwares and platforms including (but not limited to): Zoom, Slack, GSuite and Microsoft office tools and more.
She specializes in supporting entrepreneurs and high-level executives in their day-to-day operations while assisting them in business development planning.