Lunch
& Learn
To further develop our careers and knowledge base, we offer you to join us for our monthly Lunch & Learn.
Upcoming Lunch & Learn:
What topic do you want to see in an upcoming lunch & learn?
Topic: TBD - open to suggestions!
November 2019
Past Lunch & Learn Recordings:
Topic: How to Effectively use Automation
October 9th, 2019
Agenda:
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Introduction to types of Automation
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Common examples of marketing and sales automation techniques
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Internal Actions: What can be automated within a business
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Why is automation important
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How to look to make suggestions: As a VA how do you suggest automation
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How can automation help you as a VA
How to Handle Disgruntled Clients
September 17th, 2019
Agenda:
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Introduction to the "disgruntled client"
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Common Examples of Client Scenarios
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The Navigation: Tips/Actions For Handling the Disgruntled Client
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The Immediate Follow-Up
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The Aftermath: Emotional Management For Yourself