Office + operational management
Jackie's client-centered approach, organization, and thoroughness make her a valuable asset to her clients. Jackie has career experience in fast-paced, remote office settings. She's orderly, focused, and dedicated to producing innovative and dynamic results. She prides herself on enhancing the client experience as she assists clients with executive administration, business operations, research, and business development needs.
Jackie's executive administrative expertise, in addition to her expansive knowledge of operations, is polished off by her commitment to over-the-top client service. Her wide breadth of abilities includes all aspects of administrative and executive support and online business management, copywriting, branding, design, blogging, social media strategy and management, client relations, operations, and marketing.
She is known by our clients for the proactive way she provides professional, executive administrative support. Jackie's keen eye for every small detail and adept project organization skills make her an invaluable team member to our clients. She has a talent for teaching clients how to cut through the noise and do things that matter.
Jackie is highly skilled in Microsoft Office Suite (Excel, Word, Powerpoint), Google Suite, Zoom, Canva, Adobe and more. She's also experienced in grant writing, content development and proposal development.
Jackie is a quick learner who is helpful and eager to help her clients implement the organization, systems, and processes to feel comfortable delegating. Jackie is always broadening her skills and she loves presenting innovative solutions to tackle complex problems.
Jackie is highly educated and earned her Bachelor's of Science in Mass Communications, Journalism from Jackson State University and her Ph.D in American Culture Studies from Bowling Green State University. She is a proud member of the American Association of State and Local History and has a passion for history and historic preservation! When she's not working, she enjoys reading magazines, visiting museums and watching TV. Jackie is also an avid volunteer and has served at the Salvation Army's After-School Program and the Chicago Lighthouse for People Who Are Blind or Visually Impaired.
If you are looking for a versatile Virtual Assistant with a range of experience, look no further than Jackie.
She is skilled at all aspects of Executive Assistance, including but not limited to client care, email inbox management, travel arrangements, and automation set up. She's also skilled in content writing, proofreading, content development and research.
Jackie has 12 years of experience in promotions, marketing, customer service, research and office management.