One of the most crucial elements in working with a Virtual Assistant is having a process-oriented, efficient approach. Find ours below.

1)      Initial discovery session: This is where we learn all about your business, the way that a large consulting firm would. We want to know how you started; why you do what you do and what your goals are. We want to know the strengths and weaknesses of your company. We become partner in success.

2)      Weekly meetings – or not: This is a preference. Some clients prefer to meet with us once a week and take a more active role in their business. Other clients hire us, send us tasks and never want to think about those projects again – that’s okay, too! The frequency of meetings is up to you to decide at your comfort level. VAs are there to make your life easier and less stressful, so be open about times you are available to talk.

3)      Constant communication and human interaction: One of the biggest pluses to working with a Virtual Assistant is that we are never late to work! We also return all e-mails and phone calls quickly, never leaving you to wonder if your message got lost in cyberspace.  While we work online, it is nice for the client and the VA to take an interest in each other’s lives. We remember birthdays and build real relationships with our clients. Having these personal relationships affects the Virtual Assistant’s approach to your project, which affects your bottom line.

4)      Once-a-month billing: Our clients are provided with comprehensive invoices once monthly on the 15th. Contracts determine the grace period.

5)      Feedback: We ask for, and expect to receive, honest and clear feedback about our work, on a regular basis. We really do want to know how we are doing!